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Add Profile24/7 Online Support
We're here to help whenever you need us.
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Frequently Asked Questions
Account & General:
To create an account click here https://mskristys.com/wp-login.php?action=register .
Click on My Settings https://mskristys.com/my-account/?showtab=details
Call 1-800-800-1640 to Speak with Customer Service & Sales!
Our staff all enjoy the freedom of working from home, and our registered business address is in Jacksonville, FL
We do not have a physical store location, instead we maintain relationships with the largest adult drop shipping warehouses to offer the most products , shipping from multiple locations for the fastest delivery.
Our website offers products and courses 24/7 and our staff is available by phone from 10 am to 6 pm, Monday - Friday.
Yes, we exclusively use Stripe credit card services https://stripe.com/ and our server is protected with SSL
Our terms of service can be seen here https://mskristys.com/terms-conditions-page/ and our privacy policy here https://mskristys.com/privacy-page/
You can create a user account for free to begin tracking your progress and earning points on the site but a paid membership is required to see other user profiles and to communicate or attend events and book time with professionals or book playrooms at clubhouses.
FAQ
Orders & Shipping:
Find the product, course, event ticket or booking you wish to purchase and click the add to cart button or pick the desired date and time.
To keep customer service to a minimum and expectations high with members we only have ground shipping and the flat rate formula is $10 + 10% of subtotal + shipping class For more details https://mskristys.com/shipping-delivery-policy/
Your order will be processed within 24 hours placing your order but may take 1-2 days to ship out and 5-8 days for delivery.
Once your order ships you will receive an email identifying the delivery carrier and tracking number.
We do not currently ship outside of the United States.
Contact our customer service team at toll free 1.800.800.1640
Contact our customer service team at toll free 1.800.800.1640
Contact our customer service team at toll free 1.800.800.1640
FAQ
Returns & Exchanges:
All sales are final and no refund will be issued.
All sales are final and no refund will be issued.
All sales are final and no refund will be issued.
All sales are final and no refund will be issued.
All sales are final and no refund will be issued.
Only in the case of reporting an item defective within 7 days of proof of delivery will we offer an exchange for the same item.
All sales are final and no refund will be issued.
Only in the case of reporting an item defective within 7 days of proof of delivery will we offer an exchange for the same item. A Return Authorization Number will be issued along with the return shipping address.
FAQ
Payments:
American Express, Master Card, Visa Credit Card / Debit Card
Yes, we exclusively use Stripe credit card services https://stripe.com/ and our server is protected with SSL
During checkout enter the coupon code and you will see the discount applied.
Contact our customer service team at toll free 1.800.800.1640
At check out you can chose to use some or all of your points to pay for your orders. Payments can be partial with the remaining balance being paid by credit card. Users can not purchase points and points can not be sold or exchanged for cash
Subscriptions will be billed on the 5th of every month and orders will ship out by the 15th.
Your membership and/or subscriptions can be paid by other members via points transfer or by adding to your wishlist and another member purchases the reoccurring monthly charge.
On the receipt and order confirmation emails you will find a QR code to be scanned by clubhouse madames when attending events and bookings.
FAQ
Course Access and Structure:
You have 30 days to complete the course before they will be closed and marked incomplete.
Each course varies in the about of information and number of quizzes presented but on average it should take 30 - 45 minutes to read the course materials and additional 10 - 15 minutes to complete the quizzes.
After finding the desired course click the button add to cart and you will be guided to purchase the course then a link to begin the course.
Yes, after completing the course you will be able to review the information, see your quiz results and course grades as long as you maintain a membership.
As long as you have an internet connection any browser will display our site and allow you to take our courses.
No, no specific software is required, just an internet browser.
Self-paced courses can be taken at your own dates & time. Instructor-led courses are conducted by a live instructor either in-person or via zoom or google meetings on specific days & times.
All courses are in english.
The average self-paced course price is $3.99 however instructor-led courses can be priced a much as $24.99
No, Ms.Kristy's. LLC is not / nor affiliated with an accredited educational organization. Our educational courses are for self improvement and a way for lovers to benchmark their knowledge of mutual topics.
FAQ
Dating and Communication:
For details on understanding the basics of profile creation, searching for matches, and communication tools visit https://mskristys.com/how-it-works/ and search our help docs https://mskristys.com/docs/help-documentation/
Our unique features at Ms.Kristy's are the all in one stop to Identify your kinks & fetishes, learn about them, shop for kink related products, share your quiz results and course grades, connect with other members, attend clubhouse events and book time at clubhouse playrooms.
Everyone has their own speed at which they feel comfortable in meeting. We suggest getting to know each other by reviewing grades and blog / discussion board activity and chatting on the site before exchanging numbers. Meeting at clubhouse events is anther anonymous way to meet without exchanging contact details.
Yes, we use the highest and most recent industry privacy standards to protect your personal information from hackers and other members.
Show yourself off with appropriate photos that showcase personality and interests.Our site will not allow nudity or inappropriate pictures and has a adult image upload blocker. However pictures of members wearing leather, lace, spandex, latex, boots, bras, panties, g-strings, stockings, pantyhose, gloves, skirts, dresses and stilettos … will be what sets each profile apart.
Finding the right balance between providing enough detail and maintaining privacy is key.
Crafting an engaging and authentic profile is the key to set yourself apart from the rest. Take the time to add your interest in Light BDSM and get the blog and course badges to show your commitment to potential playmates & lovers.
Everyone has their own speed at which they feel comfortable in communicating off site. We suggest getting to know each other by reviewing grades and blog / discussion board activity and chatting on the site before exchanging numbers. Meeting at clubhouse events is anther anonymous way to meet without exchanging contact details.
Yes, we have invested in providing both Govt. ID Verification https://mskristys.com/my-account/?tab=stripe_verify&cm=home and National Criminal Background & Sex Offender Record Checks https://mskristys.com/my-account/?tab=criminal_check&cm=home
Users should report uncomfortable or inappropriate behavior to admin@mskristys.com or call 1.800.800.1640 additionally users can block each other by following these steps.
